Bell’s Roaming Packages – Follow Up

[sc:mobile-category ]Last month I wrote about my experience with Bell’s roaming package to the US, I received my bill for that trip just the other day.  So how did Bell do at getting the mess sorted out…

In a word: Terrible.

Here’s what my Phone bill looked like this month:

Travel Bill

Now notice the last four items:

The “US Roaming 25 30day” item is the original travel package I purchased before my trip.

The “US Voice & Text $30 – 30day” is the new package for voice and text.

The “Travel US Package – 30day” is the new package for data, however the actual charge is in the last line in “Usage” here:

Travel Usage

So my $25 package became a $55 package.

A call in to Bell was quick and easily resolved it back to what I had been promised during the trip, a $25 charge.  But it does mean that future trips will be a $55 package if I want to roam in the US again.

Greg

Greg

Greg is the head cat at JumbleCat, with over 20 years of experience in the computer field, he has done everything from programming to hardware solutions. You can contact Greg via the contact form on the main menu above.

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Greg

Greg

Greg is the head cat at JumbleCat, with over 20 years of experience in the computer field, he has done everything from programming to hardware solutions. You can contact Greg via the contact form on the main menu above.