[sc:mobile-category ]Last month I wrote about my experience with Bell’s roaming package to the US, I received my bill for that trip just the other day. So how did Bell do at getting the mess sorted out…
In a word: Terrible.
Here’s what my Phone bill looked like this month:
Now notice the last four items:
The “US Roaming 25 30day” item is the original travel package I purchased before my trip.
The “US Voice & Text $30 – 30day” is the new package for voice and text.
The “Travel US Package – 30day” is the new package for data, however the actual charge is in the last line in “Usage” here:
So my $25 package became a $55 package.
A call in to Bell was quick and easily resolved it back to what I had been promised during the trip, a $25 charge. But it does mean that future trips will be a $55 package if I want to roam in the US again.